At CS Agro Industries Limited, we are committed to providing our customers with high-quality grocery products and ensuring a seamless shopping experience. We understand that occasionally, you may receive a product that does not meet your expectations. Please review our policy below:

Eligibility for Returns

Products can be returned only if they do not meet your expectations at the time of delivery
To be eligible for a return, the product must be in its original condition and packaging

Timeframe for Returns

You must notify our delivery personnel at the time of product delivery if you wish to return an item
Any requests for returns after the delivery personnel have left your location will not be accepted

Inspection at the Time of Delivery

Before accepting the product, please inspect it thoroughly
If you find any issues (damaged packaging, expired date, or incorrect items), you may reject the product

Returning Products

Inform our delivery personnel immediately if you wish to return a product
Returns are processed without any charges
No payment will be collected for returned products

Refund Process

Returned products will be taken back by our delivery personnel
No payment will be collected for returned items
If payment was already made, the amount will be refunded on the spot

Cancellation Policy

If you wish to cancel an order, please do so before the delivery personnel arrive at your location.

Contact Information

For any concerns or inquiries regarding our return and refund policy, please contact us at:info@csagroind.com

Our Commitment

At CS Agro Industries Limited, we are dedicated to providing top-quality grocery products and exceptional customer service. Your satisfaction is our priority.

Note: This policy applies only to products that do not meet expectations at delivery. We do not offer refunds for products accepted and consumed after delivery. CS Agro Industries Limited reserves the right to update this policy without prior notice.

Return and Refund Policy